Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your personal information.

Last updated: January 2025

Our Commitment to Your Privacy

At safesolotraveller.com, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or contact us.

We believe in transparency and want you to understand exactly what information we collect and how we use it. This policy applies to all visitors and users of our website.

Information We Collect

  • Contact information (name, email address) when you contact us
  • Website usage data through analytics (anonymized)
  • Technical information (browser type, device information)
  • No payment information is collected (handled by Amazon)

How We Use Your Information

  • Respond to your inquiries and provide customer support
  • Improve our website and user experience
  • Send important updates about our guide (if you opt-in)
  • Analyze website traffic and usage patterns

Information Protection

  • We use industry-standard security measures
  • SSL encryption for all data transmission
  • Limited access to personal information
  • Regular security audits and updates

Third-Party Services

  • Amazon handles all payment processing and guide delivery
  • Google Analytics for website usage statistics (anonymized)
  • Netlify for website hosting and performance
  • We do not sell or rent your information to third parties

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience:

  • Essential Cookies: Required for basic website functionality
  • Analytics Cookies: Help us understand how visitors use our site
  • Performance Cookies: Improve website speed and functionality

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality.

Your Privacy Rights

You have the following rights regarding your personal information:

Access

Request access to your personal data

Correction

Request correction of inaccurate data

Deletion

Request deletion of your personal data

Portability

Request transfer of your data

Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this privacy policy:

  • Contact inquiries: Retained for 2 years for support purposes
  • Website analytics: Anonymized data retained for 26 months
  • Technical logs: Automatically deleted after 90 days

International Data Transfers

Our website is hosted on servers that may be located in different countries. When you use our website, your information may be transferred to and processed in:

  • United States (Netlify hosting)
  • European Union (GDPR compliance)

We ensure that all international transfers comply with applicable data protection laws and include appropriate safeguards.

Questions About Your Privacy?

If you have any questions about this Privacy Policy or how we handle your personal information, please don't hesitate to contact us.

Contact Our Privacy Team

Email: privacy@safesolotraveller.com

General Support: support@safesolotraveller.com

Response Time: Within 48 hours

This Privacy Policy may be updated from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated "Last updated" date.